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Depending on your system's configuration and your needs, we have options to choose from. Options include:
We have you and your solar system covered!
We will review your existing installation warranties and service provider agreement (if you still have one) to identify any areas of overlap in responsibility or conflicts that may arise from switching solar service providers.
As part of our contract services, we perform a baseline physical assessment of your system including all equipment, electrical connections and output, and monitoring equipment and connectivity.
We will identify potential areas of concern, items needing replacement, and issues we foresee. We will work with you and your budget to plot a path to address these items efficiently.
Depending on how your system is currently being monitored remotely, we will either:
After all the details and configurations above are resolved, we will establish a schedule with you that includes all services, expectations, and terms.
Pricing is based on the system size as well as frequency of visits.
Perfect for the homeowner that wants maximum control over on site activities with minimal upfront investment. This simple package is ideal for solar panels for residential home customers that prefers a lower base fee and is willing to pay for additional services as they are needed.
Contractual overview, physical inspection, monitoring configuration.
NOTE: Additional monitoring fees may be necessary depending on existing monitoring configuration
Fee includes Daily Monitoring and owner alert services
One onsite physical inspection performed each year. Scheduled between the months of April and November only.
We identify workmanship and manufacturer defects and compile detailed information and document any failures to build a warranty case for any claims and then ensure action on part of the responsible entity.
Annual performance and work order summary report. Essential for record keeping and warranty compliance.
Our all-inclusive service package provides customers with the freedom to step back, secure in the knowledge that we will manage all day-to-day operations. Pricing is custom and based on system configuration, as well as the KW-DC size of the project.
Contractual overview, physical inspection, monitoring configuration.
NOTE: Additional monitoring fees may be necessary depending on existing monitoring configuration
Fee includes Daily Monitoring and owner alert services
One onsite physical inspection performed each year. Scheduled between the months of April and November only.
We identify workmanship and manufacturer defects and compile detailed information and document any failures to build a warranty case for any claims and then ensure action on part of the responsible entity.
Onsite diagnostics and troubleshooting when monitoring alert situations arise.
Corrective maintenance (including travel time and on-site troubleshooting time)
Seasonal Vegetation prevention and removal where growth can impact your equipment and or performance of the system.
Annual performance and work order summary report. Essential for record keeping and warranty compliance.
All of the above packages can be tailored to meet an owner's specific needs and preferences. Our standard supplementary features (dependent on package level) comprise:
Whether under warranty or not, we can perform the solar panel repair work that is required to restore functionality to your system.
Seasonal Vegetation prevention and removal where growth can impact your equipment and or performance of the system.
Seasonal or occasional scheduled cleaning of the module surfaces to ensure that the sunlight is effectively converted to electricity.
Perform calibration on sensors and other components that are used in both monitoring and performance output tracking.
Empire Power Services
6 Brunswick Road, Troy, NY 12180
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